Biomat Canada Resources

Biomat Resource Center

Please browse the articles to help you understand and use your Richway Amethyst Biomat to it’s fullest. If you have any questions, please call us at 1-855-3-BIOMAT | 1-855-324-6628 or send us an email at [email protected]. We’re happy to answer any questions or take your order over the phone 7:00 am  to 7:00 pm Pacific Time.

Canada Pricing Taxes and Duty

We recognize that as a Canadian interested in purchasing the Richway Amethyst Biomat®, you may have questions about the total cost in Canadian dollars, including tax and duty charges. We’re here to provide clarity and assist you in understanding the full pricing details.

Biomat Overview

The Biomat 7000MX, renowned for its technology and benefits, is utilized globally to enhance health and well-being, offering relief from various health conditions.

Frequently Asked Questions

Frequently asked questions about the Biomat 7000MX cover its benefits, purchase details, safety concerns, and information on Richway manufacturing.

How the Biomat Works

The Biomat delivers healing energy to body cells through negative ions and produces far infrared waves using a patented material called Japanese Kurera Super Fiber.

Biomat Professional Discount

If you can show proof from the list below, you’re eligible for a $100 discount on the Biomat 7000mx Professional, reducing its cost to $1850. This discount is exclusive to the Biomat Professional model.

Biomat Specifications

The Amethyst BMP has dimensions of 700 x 1850 mm or 27.56″ x 72.83″, weighs 11.11 kg (without its controller), consumes 180 W of power with a voltage of AC 120, and operates at temperatures between 35-70°C. The size of the amethyst used ranges from 5 mm to 12 mm.

How to use Biomat & settings

When you initially use your Biomat 7000MX, start on a low setting to determine your heat tolerance. We suggest using it for 15 minutes to an hour during the first sessions, allowing your body to acclimate and maximize the therapeutic effects of negative ions and far infrared heat.

Biomat Contraindications

Consult your doctor before using a Biomat and stay hydrated during its use. Do not use it if you’ve had an organ transplant due to the required anti-rejection medications.

Shipping Policy

Information about Richway’s shipping policies.

Biomat Return Policy

If you request a return within 7 days of delivery, you’ll get a full refund excluding shipping costs. After 7 days, refunds decrease, and you must cover return shipping.

Repair Service Policy

Richway International provides a repair policy for all items. To start the repair, contact their customer service at 1-808-589-2800 or [email protected] with a required RMA number and detailed product issue description.

Biomat Warranty

If you request a return within 7 days of delivery, you’ll get a full refund, excluding shipping costs. After 7 days, a tiered refund applies. Customers cover return shipping costs.

Biomat Trade In Policy

RichWay International, Inc. provides a lifetime warranty exchange, allowing you to trade in old products. 

Certifications and Safety

The FDA approves Biomat for temporary relief of various minor pains, muscle spasms, and strains, as well as for muscle relaxation and local circulation improvement where applied.

Biomat vs Copycats

In recent years, numerous Biomat® imitations have emerged. While they resemble our products, they lack Biomat®’s advanced tech, certifications, and licenses for medical product distribution. MedWatch, the FDA’s program, has received multiple complaints about these products from medical professionals.

Distributor Opportunity

An overview of the Biomat distributor opportunity

The Richway Care Program

The Richway Care Program offers convenient and cost-effective warranty services for eligible products to Richway customers and distributors, addressing potential wear-and-tear and damage over time. This program simplifies the repair process and ensures affordability.

Thermotherapy Vibroacoustic Therapy Study

The study aims to explore the potential use of Thermotherapy (Heat Therapy) and Vibroacoustic therapy (Vibration + Sound).

Richway Biomat Myths

Before exploring the Biomat® benefits, ensure you research thoroughly using reliable sources.


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