Privacy Policy

Privacy Policy for Biomat.ca

Updated 1/12/2024

Welcome to Biomat.ca, operated by Ocean Swell Holdings LTD (“we,” “us,” or “our”), an authorized Independent Sales Associate for Richway and Fuji Bio Inc. (Richway ID: 121211-002-0001). We respect your privacy and are committed to protecting your personal data. This Privacy Policy applies when you visit or shop at Biomat.ca and explains how we collect, use, and safeguard your information.

Effective Date: 2023-12-04

Information Collection and Use

Our purpose for collecting personal data includes:

  • Personal Identification Information: This includes the collection of your name, email address, and phone number to personalize your shopping experience and for customer service.
  • E-commerce Information: We track details related to purchases and orders to facilitate transaction processing and order fulfillment.
  • Analytics Data: To improve our website and services, we use tools like Google Analytics, Fraudlabs, and other software to assess website usage and gather visitor behavior data.

Your information enables us to provide enhanced customer service, communication, including newsletters, and targeted advertising purposes.

Data Sharing with Richway & Fuji Bio Inc.

To efficiently process and fulfill orders, we must share certain details with Richway & Fuji Bio Inc., including but not limited to your name, address, and specifics of your order. While Biomat.ca is proudly a Canadian company, we collaborate with Richway & Fuji Bio Inc., a United States-based company. This cross-border data sharing is essential for us to provide you with services and products. Please rest assured that this transfer of data is handled professionally and in accordance with applicable data protection laws to ensure your privacy rights continue to be protected.

Cookies and Tracking Technologies.

We utilize cookies and similar tools to analyze website activity and provide you with a personalized experience. You can manage your cookie preferences through your browser settings. Consent for tracking is obtained in accordance with privacy laws.

Data Security

We employ robust security measures, such as encryption and regular cybersecurity audits, to protect your personal information from unauthorized access, alteration, or destruction.

User Rights

As a user, you have the right to access, modify, and request deletion of your personal data. For such requests, please contact our Data Protection Officer at [email protected].

Changes to Privacy Policy

From time to time, we may update our Privacy Policy. We will notify you of any changes by posting a notice on our website and, where feasible, by a direct communication channel.

Compliance with Laws

Our privacy practices are in accordance with the privacy legislation of Canada, the United States, and other relevant frameworks.

Contact Us

For any questions or concerns about our privacy practices, please contact us:

  • Email: [email protected]
  • Phone: 1-855-324-6628
  • Address: Ocean Swell Holdings LTD, 401-999 Burdett Avenue, Victoria, BC V8V3G7, Canada

Thank you for visiting Biomat.ca. We are committed to your privacy and providing quality wellness products through our partnership with Richway and Fuji Bio Inc.

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