Understanding the cost of a Richway Amethyst Biomat in Canada

We recognize that as a Canadian interested in purchasing the Richway Amethyst Biomat®, you may have questions about the total cost in Canadian dollars, including tax and duty charges. We’re here to provide clarity and assist you in understanding the full pricing details.

Key Factors Affecting the Final Price:

US-Canada Exchange Rate: The listed prices on our website for Richway products are in US dollars and include the cost of the product and shipping. We provide a currency converter on the website that gives you an estimate of the price based on the current exchange. The total price and exchange rate will depend on the bank and your credit card exchange rate. Banks can add 1-3% in additional fees.

Additional Charges at Delivery: While our website prices cover the product and shipping, they do not include DHL brokerage fees, duty, or Canadian taxes, which are collected upon delivery. These charges are separate from the initial order amount.

Brokerage Fees: Our delivery partner DHL charges a nominal brokerage fee for customs clearance. This fee is approximately $20 CAD as of December 2023.

Duty: The Amethyst Biomat, recognized as a Health Canada Medical Device, is exempt from duty. Other items in the Richway product line may incur duty charges, varying by item.

Canadian Taxes: Taxes are applicable based on your province or territory and are in addition to any duty. 

Estimating Your Total Cost:

We understand that calculating the total cost can be complex. Our team is ready to assist you in estimating the cost for the products you’re interested in, taking into account your specific province or territory. We have provided a calculator below that should assist you in calculating the approximate cost. Please note that these calculations should serve as a guide only, and final pricing may differ.

Please call us if you have any questions at 1-855-324-6628

Please see our calculator below to get an estimate of the charges as of December 2023. Please note that the figures provided by our pricing calculator are estimates only and may not reflect the final price. While we strive for accuracy, Biomat Canada is not responsible for any errors or omissions in these calculations. Taxes and duty calculations are determined by the federal government, and as such, we cannot be held accountable for these figures.  Bank fees are not reflected in this calcuation. While we are here to assist with any issues that may arise, ultimate responsibility for these charges lies outside our purview. 

Additional Support

Placing Your Order: Should you have any questions, or if you’re ready to make a purchase, feel free to contact us toll-free by phone at 1-855-324-6628 . You can also place your order online. Your Biomat will be delivered directly to you, typically within two weeks, subject to inventory availability.

Refund and Return Policy: For information on our refund and return policies, please view here: https://biomat.ca/biomat-return-policy/

Customer Assistance: If you have any questions or are ready to place an order, our team at Biomat Canada is here to assist you. Contact us or visit our website for more information.

Shipping: Our Richway products are dispatched from Richway’s distribution center in Illinois, USA. This strategy ensures efficient delivery across both the United States and Canada. Shipping to Canada is free but DHL does charge a nominal brokerage fee and will collect the taxes and duty (if applicable) on delivery. These charges can be paid online. View our shipping policy: https://biomat.ca/shipping-policy/

Thank you for considering Biomat Canada for your wellness journey. We’re committed to providing transparent and comprehensive information to help you make an informed decision.

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